Email

Gmail + Smart AI Workspace

Email is where a lot of manual work hides. I automate the reading and the drafting so your team handles exceptions instead of every message.

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How I use Gmail

Email is where a lot of manual work hides — reading inbound messages, figuring out what they need, copying details into another system, drafting a reply. I automate the reading and the drafting so your team handles exceptions instead of every message.

I connect through the Gmail API with access scoped to a specific mailbox — often a shared inbox like sales@ or support@ — using OAuth you control. Workflows parse incoming mail, extract what matters, and either act on it or draft a response for approval.

Claude does the interpretation: what is this person actually asking, is it urgent, what's the right reply, which system needs updating. Nothing sends without a human unless you explicitly move a step to auto-send.

Gmailis rarely the whole system — it's one connected piece of a workflow I scope, build, and run end to end. See how I build automation or read a real invoice-processing build with Gmail + Claude. Curious what your manual version costs today? Estimate it with the ROI calculator.

What I automate with Gmail

  • Parse inbound emails into CRM contacts, support tickets, or database records
  • Classify and route messages by intent, urgency, and topic
  • Draft context-aware replies for a person to review and send
  • Trigger follow-up workflows from replies, bounces, and engagement

Example workflows I build

01

Shared inbox triage

Every message to support@ is classified by Claude, matched to the existing customer, and turned into a ticket with a drafted reply. Simple, known questions come pre-answered; anything ambiguous is flagged for a person.

02

Quote request capture

An inbound quote request is parsed for the product, quantity, and timeline, a CRM deal is created with those details, and the salesperson gets a drafted acknowledgement plus the structured summary.

03

Reply-driven CRM updates

When a prospect replies to a sequence, the workflow detects intent, updates the deal stage, logs the message to the timeline, and drafts the next step for the rep.

Not sure what to automate first?

I map one or two of your processes in a free audit and tell you honestly whether automation pays off yet.

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Related Integrations

Claude

AI & ML

Claude is the reasoning engine behind almost every system I build — the step that reads a document, makes a judgement call, or drafts a reply in your voice. I'm an Anthropic Registered Claude Partner.

HubSpot

CRM

The CRM I integrate with most for smaller B2B teams. I close the gap between 'a lead exists' and 'the right person is talking to them with context' — enrichment, qualification, routing, and follow-up.

Slack

Communication

Slack is where I put the human in human-in-the-loop — the important steps show up in a channel with approve, edit, or skip, instead of running invisibly.

Gmail integration FAQ

Frequently Asked Questions

Do you get access to our whole inbox?
Only the mailbox the workflow needs, via OAuth you grant and can revoke. It's usually a shared functional inbox, not a personal one.
Do automated replies just send?
No, not by default. Replies are drafted and a person approves them. You can move specific low-risk, high-volume cases to auto-send once you trust them.
How accurate is the email parsing?
For structured content — requests, forms, replies — it's reliable because Claude reads meaning rather than matching patterns. I test against a sample of your real email before launch and add escalation for the edge cases.
Google Workspace or personal Gmail?
Workspace is the norm for this and gives you the admin controls. Personal Gmail works for lighter setups.

Ready to connect Gmail?

I'll scope the integration in a free automation audit and build the workflows around your process.

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